Dhan Digital ("we", "us", "our") operates a financial products platform that helps you discover, compare, and apply for loans, insurance, investment, and credit card products offered by our partner banks, non-banking financial companies (NBFCs), insurers, and other financial institutions ("Partner Institutions"). This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our website or services, you agree to the practices described here.
Information you provide directly — such as your name, phone number, email address, and city; identity and financial details you choose to share when enquiring about or applying for a product, such as PAN, income, employment details, or bank information; and any message or feedback you submit through our forms.
Information collected automatically — such as device and browser information, IP address, approximate location, and pages visited, collected through cookies and similar technologies when you use our website.
Information from third parties — where you consent, we may receive updates from Partner Institutions about the status of an application you made through us.
We share your information only as needed to provide our services: with the Partner Institution relevant to the product you enquire about, so they can process your application; with service providers who help us operate our website, communications, and analytics, under confidentiality obligations; and when required by law, regulation, court order, or a government authority. We do not sell your personal information to third parties for their own unrelated marketing.
Where you tick the consent checkbox on our forms, you authorize Dhan Digital and its representatives to contact you by SMS, RCS, call, or WhatsApp about your enquiry, even if your number is registered on India's National Customer Preference Register (NCPR/DND). You may withdraw this consent at any time using the contact details in Section 11; we will stop non-essential communications within a reasonable time, though we may still need to reach you about an active application.
We use cookies and similar technologies to keep the website working correctly, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect parts of the site, such as the loan calculator.
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit and restricted access to personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as needed to provide our services, meet legal and regulatory obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.
Subject to applicable law, you may ask us to provide a copy of the personal information we hold about you, correct inaccurate or incomplete information, delete your information where we are not required to retain it, or withdraw your consent for marketing communications. To exercise these rights, contact us using the details in Section 11.
Our services are intended for individuals who are at least 18 years old and eligible to enter into financial contracts in India. We do not knowingly collect information from minors.
If you have questions, concerns, or a complaint about this Privacy Policy or how your information has been handled, please contact our Grievance Officer:
Email: info@dhandigital.in
Phone: +91 97988 23709
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Continued use of our website after changes means you accept the revised policy.